02-12-2008 12:04 PM - edited 12-15-2009 01:13 PM
My Fellow Sansa Clip Users with Mac's using OSX and iTunes.
Compatible with iTunes version 9.0.1 as of Oct 21, 2009.
Tested only under OSX 10.4.11.
Be sure to check the last few posts in this thread for any update information.
Message Edited by kwanzan on 08-26-2008 12:21 PM
Message Edited by kwanzan on 08-27-2008 09:28 AM
Message Edited by kwanzan on 09-18-2008 10:39 AM
Message Edited by kwanzan on 11-18-2008 04:28 PM
Message Edited by kwanzan on 11-18-2008 04:56 PM
Message Edited by kwanzan on 11-19-2008 08:16 AM
Message Edited by kwanzan on 06-04-2009 04:44 PM
Message Edited by kwanzan on 06-05-2009 04:58 PM
Message Edited by kwanzan on 07-16-2009 12:06 PM
Message Edited by kwanzan on 07-16-2009 12:07 PM
Message Edited by kwanzan on 10-21-2009 11:32 AM
Message Edited by kwanzan on 10-21-2009 11:33 AM
Message Edited by kwanzan on 12-15-2009 01:10 PM
Message Edited by kwanzan on 12-15-2009 01:13 PM
03-02-2008 11:48 AM
Well, I've had no luck with the firmware upgrade and my Clip is now a nice brick. It just displays 'Firmware upgrade in progress' forever, be it connected or not to a USB port, and it cannot be formatted because it does not appear as a drive in my OS X desktop. I have followed all instructions in this post. What can I do now? Thanks for any advice
03-02-2008 07:12 PM
Sorry you are having this problem. The only thing I can suggest is to carefully follow steps 1-4, under "if you have a problem" in my post. I too experienced this very problem on my first attempt to upgrade the firmware. I found the steps for dealing with this problem in this forum. Had I not found those steps in another post, I had already decided to return the Clip.
Hopefully, you are just not being careful with those steps.
If you are not able to get the Clip into a state (electronically speaking) where OSX will recognize it again, you should be able to return it. Then, my suggestion, is, depending on where you purchased it (eg. Best Buy), they might be able to do the uprgrade for you, because the upgrade is platform independent. If that is not possible, then bring it home and following the upgrade steps again, but be very careful about removing the Clip after you've copied the firmware. Wait just a few seconds to be certain you do not unplug (and/or eject) while the copy is actually happening. Also, be certain you are not dragging the firmware into the Clip MUSIC folder. Just drag straight onto the clip disk icon.
03-30-2008 03:18 PM
When I put the Clip on lock, hold in the center button and attach its USB to my Mac, no icon appears on the desktop and the Mac freezes after a couple minutes. I have updated the firmware and set the Clip to MSC mode. Any suggestions?
03-30-2008 05:16 PM
Hey StonedJ -
I am somewhat confused by your question.
Since you state that you were able to update the firmware, then it seems at some point you were able to connect the Clip to your Mac as an external USB drive (with the disk icon showing on your desktop). Unless you updated the firmware using a PC?
If you did update your firmware using your Mac, then perhaps the problem now is that you are trying to connect by putting the Clip on lock, and holding the center button. If you successfully updated your firmware with your Mac via the instructions in my post, then to connect your Clip as an external USB drive, you now just simply plug it into the USB port, without any need to put it into Lock, etc.
Let me know how it goes. If this does not solve your problem, I'll give it some more thought. You might want to just email me directly by clicking my posting icon and then using the "Contact Me" window to "send this user a private message".
03-31-2008 07:34 AM
I am using OSX 10.4.11 on a G4 with iTunes 7.6 and the music downloads are mostly mp4. The clip is new and has been upgraded to the latest firmware. Your script copied my playlist as mp4 and did not convert it to mp3. I can see everything while on the computer (as mp4) but nothing shows in the playlist of the clip after unplugging. It appears the Clip does not play mp4. Any thoughts?
03-31-2008 09:56 AM
You've brought my attention to something I did not consider when developing my script. And after some brief consideration I've decided it would not be practical to build in conversion functionality to my script. In other words, it would not be practical to have my script convert non-MP3 playlist tracks to MP3 when it discovers it needs to copy such a track. It would not be practical for two reasons (off the top of my head): 1) I'm not certain the iTunes conversion software would be available to me to add such functionality to my script, and 2) the script execution would be cumbersome if it tried to convert protected files while processing the playlist.
But what I plan to do now that you've brought this to my attention is:
1) Update my Usage/Readme file to explicitly state the script will not do conversions
2) Update my script to detect for non-MP3 and then alert the user that the track will not be copied, and hence not included in the converted playlist.
I hope to get to these revisions within the next four days (from Mar 31). I will post an update notice on this forum when they have been implemented. I may change my thinking on this once I have the time to investigate it more; I can certainly see why this (the script not doing conversions) may not be a very satsifying solution.
Any further feedback or comment is welcome. Thank you for bringing this to my attention.
03-31-2008 11:58 AM
We have no DRM issues here (all legitimate downloads from iTunes). My question is why are they not playable on the Sansa Clip? They can be played without incident or conversion on an iPod shuffle/nano (did I purchase the wrong device?).
03-31-2008 12:55 PM
03-31-2008 01:17 PM
This thread is starting to veer off topic, but I feel the need to correct the last post, because it is not entirely accurate.
If you have protected files in your iTunes library, you can burn them to CD as MP3, then from that CD you can reload them into iTunes (or copy to a folder, etc.), thus allowing you to eventually load them onto the Clip. This, of course will definitely result in a loss of sound quality, and wastes CD's and time, but it is an option for dealing with your protected files.
Any further discussion on the topic of protected iTunes files, please respond directly to the poster, and not the thread.