Clip + dead and not recognized after a FAT formatting

[miikerman]

Of course, if the player is new, sounds to me like you could exchange it with the seller or contact SanDisk for a warranty replacement.

In the U.S.:  1-866-SANDISK (726-3475).  And other SanDisk contact information:  http://www.sandisk.com/sandisk-support/contact-us