Clip + Firmware not updating

I have TWO Clip+ 4MB mp3 players that were recently purchased. Downloaded the updater to update the firmware. Now one of them has v01.01.18A and the other has v01.01.15! The updater will not register any need for an update. I’ve also read (and tried to apply) how to manually update the firmware…still no success. 

Help!

I don’t think there was ever a v01.01.18 for the clip+, so most likely the Mp3 player with that firmware is not a Clip+. Check which mp3 player you have, and then it should be easy enough to figure out how to update the firmware.

@fatewineroses wrote:

I have TWO Clip+ 4MB mp3 players that were recently purchased. Downloaded the updater to update the firmware. Now one of them has v01.01.18A and the other has v01.01.15! The updater will not register any need for an update. I’ve also read (and tried to apply) how to manually update the firmware…still no success. 

 

Help!

The one with the firmware vversion 10.01.18A is a Clip Zip, not a Clip+. The Zip is the replacement, or newer model from the Plus.

Clip+

Clip Zip