Reply
SanDisk Guru
Posts: 16,082
Registered: ‎04-17-2008

Re: Can't get to main menu.


paulcyrile wrote:

I am stuck on FM radio and can't get back to music


Press the Home button. That takes you to the Main menu where you can then scroll to Music.

Newbie
Posts: 2
Registered: ‎04-02-2013

Re: Can't get to main menu.

Sandisk Clip shows only the FM (Radio) menu.m Each button does something but I can´t go back to the main menu to listen MP3. Center button does not lead me back to the main menu. Reset did not help, Firmwareupdate is not possible. Running out of ideas. 

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Can't get to main menu.

When the player is shipped, it has a small protective piece of plastic placed over the front screen, which shows an image of the player in action. You removed that, right? (There is a small tab on one side of the plastic, to assist with its removal.)
Newbie
Posts: 2
Registered: ‎04-02-2013

Re: Can't get to main menu.

Thanks for trying to help me, but shame on me - I have the player since years and my mistake was that I did not press the "home" button . Long pressing locks and unlocks the player. I tried everything but no short press on that button.Bought a new player now and when I received it I found out what I did wrong. Okay now I have to players and you may be able to help if someone is as silly as me...By the way - I was working in the tech support for years....  shame on me and thanks again

 

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Can't get to main menu.

Simple solutions are the best! Smiley Happy
SanDisk Guru
Posts: 16,082
Registered: ‎04-17-2008

Re: Can't get to main menu.


Gonzo22 wrote:

Thanks for trying to help me, but shame on me - I have the player since years and my mistake was that I did not press the "home" button .  



Is that not someone suggested here?

 

It does help sometimes to read a thread through before posting a question that's already been asked and/or answered.

 

And if all else fails, reading the manual isn't a bad idea either. Smiley Tongue

Newbie
Posts: 4
Registered: ‎08-21-2013

Re: Can't get to main menu.

just wanted to say thank you!! the instruction book should tell you to peel off the screen cover! i thought there was one but was worried about damaging the little player! anyway, thanks ~moineau xoxoxooxox

Newbie
Posts: 2
Registered: ‎03-22-2017

Re: Can't get to main menu.

What is the home button?  I am stuck in radio and in my research I am being told to press the home button to go to the menu, but the manual doesn't say what the home button is.

SanDisk Guru
Posts: 16,082
Registered: ‎04-17-2008

Re: Can't get to main menu.


chutes wrote:

What is the home button?  I am stuck in radio and in my research I am being told to press the home button to go to the menu, but the manual doesn't say what the home button is.


 

Page 3 of the manual:

 

http://mp3support.sandisk.com/downloads/um/clipplus-en-um-03112.pdf

Newbie
Posts: 2
Registered: ‎03-22-2017

Re: Can't get to main menu.

Than ks for this.  My sandisk clip doesn't look like the image in the manual posted.  I've been looking at a different manual that didn't even mention home buttons.  However, I found directions for a disk without a home button that involved some rather complicated button pushes that I will have to look up if this happens again.