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SanDisk Guru
Posts: 16,040
Registered: ‎04-17-2008

Re: Can't get to main menu.

[ Edited ]

What Clip model/version do you have?

 

This is the Clip+ (which I assumed, maybe incorrectly that you had):

 

Image result for sansa clip

 

 

This is the original Clip:

Image result for sandisk sansa clip 2gb

 

 

And the is the Clip Zip:

Image result for sandisk sansa

 

You'll notice the HOME or MENU button is in a different location on the Zip, but they all work basically the same. The original Clip does not have a slot for an external MicroSD card, where all the models (except the newest Sport Plus) since then do.