Can't get to main menu

Thanks Miikerman for the info.

But don’t I need the Menu button to: 

  • set Autopower Off and Sleep, (I want this feature)

  • set the Display’s Backlight Timer and Brightness,(I want this feature too)

  • be able to Reset All and Save to Factory Settings (this may solve everything!)

  • get to System Info to see the Firmware Revision, Available Memory, Number of Songs Loaded? (I’d like this feature too)

If I can’t access these options as a new Clip should, I’d like to return the Clip to you at Sansa/Sandisk and get a new one. I didn’t pay for a malfunctioning Clip which only uses a subset of the commands.

 Any help would be appreciated.

Thanks!

Paul