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SanDisk User
Posts: 35
Registered: ‎09-05-2009

Can This Clip+ Be Fixed?

When I plug it into a PC, I see "Bootloader USB Mode" on the display.  Windows File Manager sees it and shows 5 empty directories, AUDIBLE, AUDIOBBOKS, MUSIC, PODCASTS,  RECORD and a file m300a.bin.  Sansa Updater doesn't see the device, however.  When I try to do a manual firmware update, nothing happens.  I guess it is missing some basic software.  I hope somebody can make a suggestion as to what to do.  Thanks in advance.

SanDisk Guru
Posts: 1,263
Registered: ‎04-24-2009

Re: Can This Clip+ Be Fixed?

M300a.bin is a regular clip firmware update, not clip plus. Did you download the wrong file when trying to update the firmware?
SanDisk User
Posts: 35
Registered: ‎09-05-2009

Re: Can This Clip+ Be Fixed?

Ok, I replaced m300a.bin with clppa.bin.  But nothing has changed.  When I remove the clip+ from the PC I see nothing on the display except "Plug USB cable".  Then after turning it off and on again, I see:

"Loading firmware

File not found"

and then again, "Plug USB cable".

 

I know that the owner had loaded Rockbox on this and then botched an attempt to remove it.  I hope that might help someone suggest a solution.

 

SanDisk User
Posts: 35
Registered: ‎09-05-2009

Re: Can This Clip+ Be Fixed?

Hmm.  I looked into the Rockbox manual and decided to try holding down the left button as I turned on the Clip+.  And then it loaded the firmware!  Is there anything else I should check to make sure that there are no more problems with the vestiges of Rockbox on this device?  Thanks.

SanDisk Guru
Posts: 1,263
Registered: ‎04-24-2009

Re: Can This Clip+ Be Fixed?

No, putting the correct firmware file and then booting into the Sandisk firmware will remove Rockbox.  

SanDisk User
Posts: 35
Registered: ‎09-05-2009

Re: Can This Clip+ Be Fixed?

One strange thing is that an audiobook is still on the clip+ even though it is not shown in Windows Explorer.   I tried to use the Delete Book function on the device without success.  Maybe I don't know how to use it since it is not explained in the manual.  Is the audiobook hidden somewhere in a Rockbox folder that is not shown?