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Newbie
music2012
Posts: 1
Registered: ‎05-23-2012
0

8gb Sansa clip won't turn on

I bought it just a month ago and it's just go dead!  I'm taking it back to get my money back.  It seem like there is a problem with this model.

SanDisk Guru
Tapeworm
Posts: 15,129
Registered: ‎04-17-2008
0

Re: 8gb Sansa clip won't turn on

See this post. Maybe you have the same issue.

SanDisk Guru
Miikerman
Posts: 7,412
Registered: ‎12-11-2007
0

Re: 8gb Sansa clip won't turn on

And, you didn't say:  did you try to reset the player?  Try holding the power button down (Clip+) or power slider up (original Clip) for 30 seconds or more (up to a minute or more).

 

Also, it's been reported that sometimes the battery needs to fully run down before the player will start up again.  Sometimes just leaving the player alone for a few days, letting the power run out (even if the player is off), can accomplish this.  

Newbie
Jontona
Posts: 2
Registered: ‎09-22-2012
0

Re: 8gb Sansa clip won't turn on

This is my second San Disk, and this is a constant repeatable issue. I will NEVER buy again from SanDisk. It always seems to fail when I' ve charged it and all seems cool...then I go out and I'm have way through my run...and it goes dead.

 

The second one same same. It may very well restart again after I leave it "useless" for a day or two...but I plan to buy something else and preach how bad these are!!

Newbie
rjacoby
Posts: 1
Registered: ‎12-09-2012
0

Re: 8gb Sansa clip won't turn on

I bought the Sensa clip a few months ago. Now it seems dead. can I change the battery at all?

SanDisk Guru
Tapeworm
Posts: 15,129
Registered: ‎04-17-2008
0

Re: 8gb Sansa clip won't turn on


rjacoby wrote:

I bought the Sensa clip a few months ago. Now it seems dead. can I change the battery at all?


No, but it's doubtful it's a battery issue anyway. Try resetting it as suggested above.

Newbie
michigantrikker
Posts: 1
Registered: ‎03-30-2013
0

Re: 8gb Sansa clip won't turn on

Has there been any firmware update released to fix this crap from happening yet?

SanDisk Guru
Tapeworm
Posts: 15,129
Registered: ‎04-17-2008
0

Re: 8gb Sansa clip won't turn on

There hasn't been any new firmware update for any player from SanDisk for some time, and I don't expect any in the future. To which "crap" are you referring to? :smileyfrustrated:

Newbie
momkmouse
Posts: 1
Registered: ‎04-29-2013
0

Re: 8gb Sansa clip won't turn on

I tried holding th power button in for 30 seconds as suggested, still didn't work, held it in a little longer and it seems to be fine! Thanks.

Newbie
oxide
Posts: 20
Registered: ‎03-19-2009
0

Re: 8gb Sansa clip won't turn on

I have a four-year-old 8 GB Clip with Rockbox on it. It has worked well over the years. Yesterday, I had it hooked to my Mac and was copying some music to it. Partway through that operation, the Mac popped open the dialog box it shows if you unplug a drive, flash drive, etc., without "software-ejecting" it first. But I hadn't touched it.

Then the Clip wouldn't turn on. Hooked it to the Mac, hooked it to a linux system, and no response at all. Zero. It didn't show up in the Mac's Disk Utility.app or in gparted on the linux system.

I held the power for 30 seconds, 5 minutes, nothing. Dead dead dead.

What I finally did was this: I used a rubber band to hold the power switch in the up position and left it that way overnight. The next day I removed the rubber band and tried to power it up. Nothing. Then I hooked it up to the Mac. The Sansa firmware started loading. (Success!) Unhooked it, rebooted it, and it booted into Rockbox. The battery was at almost zero. So I recharged it and it seems OK now. I put the latest stable version of Rockbox on it.

So that's one more thing to add to the list of things to do to resurrect a seemingly dead Clip: use a rubber band to hold the power switch up overnight. Note that this left it with almost zero charge when it was at maybe 85% when it went into its coma. So maybe the power switch causes battery discharge. Or maybe whatever little "coma" subroutine it somehow jumped into discharged the battery.