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Newbie
map-08
Posts: 2
Registered: 10-06-2011
0

16gb card showing as [empty] on clip+

Hi, i have a sansa clip+ 4gb with firmware v01.02.15f. It has worked fine since I purchased it recently. The problem is it doesnt see the music on my 16gb sandisk class4 microsd card. It did see.the music on the card until i put a folder with 1500 mp3s (around 8gb) on it, now it just sais empty, even though they are visible on my pc. Does anybody know why it wont read the folder, i have heard there is a limit to how many mp3s you can have on it but it is only half full. Any help much appreciated. Thanks, Mat. Also, when i try my 8gb card it freezes everytime on sansa logo at startup and i have to reset.
SanDisk Guru
JK98
Posts: 2,403
Registered: 09-13-2008

Re: 16gb card showing as [empty] on clip+

How did you transfer the files to the card? Are you sure they are all mp3 files? Are the tags okay(ID3 v2.3 ISO 8859-1)?

 

Are the files deeply nested(ie. folders in folders, etc.). You need to give us more information.

 

You could try deleting all the files, then adding some of them back at a time to see what happens.

Newbie
map-08
Posts: 2
Registered: 10-06-2011
0

Re: 16gb card showing as [empty] on clip+

Hi, sorry for the delay in replying I have been working abroad.

 

Thanks for your reply JK98.

 

I just wanted to explain that it works fine now.

 

I think the reason it wasnt recognizing the files, was because I transfered them onto the micro sd via a sd reader, and not while the card was in the sansa clip (via the sansa usb data cable).

 

I have had no problems since, I use it all the time, I am very pleased with it indeed =)

 

Thanks again, Mat.

SanDisk Guru
Tapeworm
Posts: 11,799
Registered: 04-17-2008
0

Re: 16gb card showing as [empty] on clip+


map-08 wrote:

I have been working abroad.

 


Wow, after 2 months she must be pretty tired!


 

:smileytongue: