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Newbie
Posts: 1
Registered: ‎12-13-2017

version 4.5 update renders drive useless

Plugged in my iXpand into my phone and immediately saw an update in progress message....sat like that for about 2-3 minutes and then said that the update was complete. 

Now the iXpand is NOT recognized when plugged into my iphone 6 plus and is not recognized as a drive when plugged into my computer.

if I manually open the app, it asks me to plug in my ixpand drive

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SanDisk Guru
Posts: 4,403
Registered: ‎07-18-2007

Re: version 4.5 update renders drive useless

contact sandisk support the drive may need to be replaced since it is not detected on the phone or computer.