iXpand not working with iPad Air 2

msbekor · May 27, 2015, 6:32am

I have a brand new iXpand drive that works fine with iPhone 6 & iPad Air but not with iPad Air 2.

I have downloaded the app on to the iPad.

When i insert the drive into the iPad Air 2 i either get the following message or i get nothing.

Cannot Use Device

Apple Embedded USB Device: The connected device is not supported.

Can anyone advise on how to fix this?

TIA

Bek

drlucky · May 27, 2015, 3:20pm

dosen’t the iPad 2 have the 30 pin connector? If so the iXpand will not work through an adaptor. it only works with iOS devices that natively have the lightning connector.

tapeworm · May 27, 2015, 3:54pm

@drlucky wrote:

dosen’t the iPad 2 have the 30 pin connector?

According to Apple’s specs, the iPad Air 2 does indeed have a lightning connector.

https://www.apple.com/ipad-air-2/specs/

msbekor · May 28, 2015, 12:37am

both ipads mentioned have the new connectors.

drlucky · May 28, 2015, 4:57pm

Sorry i read the post wrong (iPad 2 i missed the Air)

What iOS verison is the Air 2 running?

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