iXpand not showing all files on Mac

Dear Doctor,

You are either Lucky as your name implies or a just sharp as a scalpel. Eitherway you are golden in my book. This is the anwer to my troubles.

@drlucky wrote:

Looking back at the screen shots I think I know what the issue is. In the language you are using the month folders are abbreviated and they have a period at the end of the folder name. On a computer files or folders cannot be named with a period at the end. This is what is causing the folders to not show up at all on the mac. On a PC it will give you an error accessing the folder that the network location is not available. 

 

There is an easy fix for this. In the iXpand drive app do the following

 

  1. Select View files
  1. Select the camera backup folder
  1. Enter each folder year
  1. On the folders with a period at the end swipe left
  1. Select the Three red dots to open the submenu
  1. Scroll over and select “Rename File”
  1. Delete the Period at the end of the folder name and select OK

 

Repeat this until all folders with a period at the end have been renamed to remove the period. Once this is done the folders should show up on a PC or Mac.