iXpand not showing all files on Mac

OK this is the iXpand USB 2.0 board but it sounds like you have an iXpand USB 3.0

What application are you using? Is it called iXpand Drive or iXpand Sync?

If you are using iXpand Drive the camera backup will backup be default to the camera backup folder. In this folder the pictures backed up with be organized in nested folder. Year > Month. 

Can you post some screen shots of how the folders look on your computer?