05-17-2016 09:04 AM
I did the iOS update from 9.3.1 to 9.3.2 expecting that this will be the solution for this issue (Ixpand can´t connect to Ipad device), Also I did the update of the iXpand FW from 4.4.7 to 4.4.8 with out success.
Please i you can help me to solve this. Thank you
05-17-2016 09:21 AM
make sure you are using the correct app. The one you need is iXpand Sync. If you are using that app start a new thread and post some screen shots. that will help us try to find your issue.
05-17-2016 08:47 PM - edited 05-17-2016 09:07 PM
My IXPAND still didn't work in 9.3.2 too.
How can I solve this ?
UPDATE..... IT'S WORKING NOW
I used THIS:
-iXpand Firmware Update version 4.4.7 for iOS 9.0
-Using a Windows PC:
05-18-2016 08:17 PM
I agree Sandisk does not have control of IOS releases, however Sandisk & distributors are selling this product without advising their customers up front their is an issue.
There is a word for that and it's not blameless!!!!
05-27-2016 07:36 PM
I bought a sandisk ixpand 32GB today by online. Unfortunately, it's not detected in my iphone 6s. I am using ios version 9.3.2. And the firmware version of my sandisk ixpand = 4.4.7.
Anyone can help me why this device not detected?
05-31-2016 09:46 AM
please make sure you are using the correct app iXpand Sync latest version is 1.6.10. If you are please start a new thread and provide the device info make and model from settings > general > about from your iOS device. Screen shots of the app would also be helpful.