04-25-2016 11:35 PM - last edited on 04-26-2016 10:08 AM by slotmonsta
Thank you , I am very happy , after all updates worked thank you very much
04-30-2016 03:01 PM
Let me get this straight.
There is a SanDisk product designed to work with an Apple phone and it requires a Windows PC to update the firmware?
Please tell me there is a version for the Apple computer too.
05-02-2016 08:44 AM
no there is no update tool for Mac. If you have iOS 9.3.0 or 9.3.1 there is a bug in that version of iOS that may make the drive undetected by the app. This is an iOS issue and should be resolved when apple releases iOS 9.3.2.
05-08-2016 05:35 PM
Totally lame. The iExpand Flash Drive is completely useless to me and I only find this out after having to borrow a PC to install the firmware. I know that you can't be responsible for the OS but you should really try to be more Mac friendly. This was a total waste of my time and money.
05-09-2016 08:46 AM - edited 05-09-2016 08:46 AM
What Firmware version do you have ion the iXpand? With the iXpand connected on your iOS device go to Settings > General > About and scroll to the bottom. You should see the iXpand here. Tap the iXpand and check the FW version. If it is anything prior to 4.4.7 you will need to use the PC FW upgrade tool to upgrade the FW. After you have 4.4.7 it should work with iOS 9.3.2
PC FW upgrade tool
05-13-2016 08:40 AM - edited 05-13-2016 08:40 AM
The iOS 9.3.2 beta 4 is public now. For anyone experiencing this issue and you are comfortable updating to a beta you can enroll and get the iOS 9.3.2 beta 4 at the link below. You will need to sign in with your apple ID and follow the instructions to update to the beta.
05-15-2016 03:56 PM
If anyone is becoming irritated with SanDisk about this issue, please keep in mind that it's really not their fault. It's Apple's.
I have iPad/iPhone flash drives from a variety of companies, including SanDisk, Lexar, Leef, and others. All of them are affected by this iOS bug.
I went to the Genius Bar at my local Apple Store to try to get this cleared up and they had no better solution than "Wait for iOS 9.3.2."