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Newbie
Posts: 1
Registered: ‎07-25-2017

iXpand Mini does not fit USB port

I am unable to insert new iXpand Mini into the USB port on my computer...it doesn't fit.  Anybody else have that problem?

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SanDisk Guru
Posts: 4,188
Registered: ‎07-18-2007

Re: iXpand Mini does not fit USB port

I have not seen and other reports if similar issues. Have you tried more than one PC? similar results on both? If so try contacting sandisk support directly. they may need to replace the drive.