12-09-2016 09:39 AM
iXpand 128gb "Error failed to connect to iXpand drive. please remove and reattach." connecting to iphone 7 ios 10.1.1
have re-flashed using the HPUSBDisk program, running lastest app version 4.2.1 as of 12.8, have updated using 2.0 update tool
and device firmware 18.104.22.168
Solved! Go to Solution.
12-12-2016 08:14 AM
if you have FW version 22.214.171.124 you have an iXpand UBS 3.0. you are a few FW version behind. the current is 126.96.36.199. try using the update tool linked below for the iXpand USB 3.0. If it still fails to connect it may need to be replaced.
12-19-2016 07:58 AM