Ixpand not detective at all on iPhone 6, 11.4

i have 11.4 and 5.0.3 and I am not seeing any detection issues. there may be an issue with the iXpand itself.

I would try connecting to a computer and see if the iXpand works there. If it does backup all the data and contact sandisk support as the lightning side of the iXpand may have an issue.