Hi
I have the same exact issue which suddenly seems to have cropped up. No issues with accessing the secure vault on my windows computer but i cannot get into my secure vault in the iXpand app. I have tried the following
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Changed passwords a few times on my desktop to ensure there are no problems with the type of passwords (have tried the simplest ones like “helloworld1” or “abcdef1”)
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Deleted and reinstalled the iXpand app a couple of times
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Enabled and disabled the touch ID to unlock the vault
Is there the result of a new upgrade - I see the app was upgraded a couple of weeks ago
HELP!
Regards
