07-12-2017 03:01 AM
Iwas wondering if you could help me out with my Sandisk Flash drive ixpand, I used it few months ago with no problem data from my iPhone 6 to the drive. I wish to do the same operation by plugging the drive in to my iPhone. The Sandisk app keep asking “ plug in yr iXpand Flash Drive to get started! (The drive is lighting so there is condition. Any idea ?
07-12-2017 09:15 AM
Try plugging in the iXpand drive before opening the app on your phone. You should get a prompt "iXpand Sync would like to communicate with the SanDisk iXpand Flash Drive Ignore | Allow". Tap Allow; this will open the app.
Remember though, not all data is transferrable, thanks to Apple not allowing access to certain files/formats.
07-12-2017 09:44 AM
there are 2 apps. make sure you are using the correct one. Also see the following link for some trouble shooting steps that may help.