@robertdane101 no the link from the apple forum is a different issue. that is regarding the playback of DRM protected videos from iTunes. Apple disabled DRM decryption in safari which prevents the playback of DRM iTunes content from third party devices.
@shaz20 I would suggest backing up and data and formatting the iXPand using a computer. use the exFAT file system. Next I would transfer some known good data using the computer and make sure that data is transferring correctly. If so it would indicate the drive itself is working correctly. If that is the case then we can do a few tests on the iOS side. Do you have iCloud photo library turned on? If so transfer failures can occur if there are issues downloading the file from iCloud. check in the iOS settings > photos and camera and see if icloud photo library is tuned on. If it is try turning it off and then allow several mins for it to desync. Once it is fully desyned check the photos app and see how many pictures are stored locally on the iOS device. then try to transfer these files and see if that works correctly.
