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Newbie
Posts: 3
Registered: ‎11-18-2017

Re: Ios 11 problems

BTW, if I perform a reset again on ios 11.1.2, will the same problem recur?

SanDisk Guru
Posts: 4,242
Registered: ‎07-18-2007

Re: Ios 11 problems


sirfaliq wrote:

BTW, if I perform a reset again on ios 11.1.2, will the same problem recur?


yes it will. from other posts i saw somewhere else it seems the issue is fixed in the iOS 11.2 beta. 

Newbie
Posts: 6
Registered: ‎11-22-2017

Re: Ios 11 problems

Please check my post on the other thread.

 

http://forums.sandisk.com/t5/SanDisk-iXpand-USB-3-0/iPhone-X-with-11-1-2/td-p/364188/page/2

 

I believe it's a firmware issue with the iXpand drive, because I have one that works perfectly fine on both iPhone X and 8 Plus running the latest iOS 11.1.2. The working iXpand drive came with firmware version 2.60.115.88, while the other two that didn't work came with version 2.60.103.88.

ixpand_ss.jpg
Newbie
Posts: 2
Registered: ‎10-17-2017

Re: Ios 11 problems

Hi any update on the ios 11 issue?

Newbie
Posts: 1
Registered: ‎11-28-2017

Re: Ios 11 problems

[ Edited ]

The only problem I faced while updating my iPhone to iOS 11.1.2 is WiFi not working properly.

 

But after checking on the web, I realize there are many users facing this annoying problem.

 

But One of my tech geek friends suggest me some tricks with the help of this source link, and I get rid of this annoying issue.

Administrator
Posts: 545
Registered: ‎07-20-2007

Re: Ios 11 problems


xyzxyz wrote:

Please check my post on the other thread.

 

http://forums.sandisk.com/t5/SanDisk-iXpand-USB-3-0/iPhone-X-with-11-1-2/td-p/364188/page/2

 

I believe it's a firmware issue with the iXpand drive, because I have one that works perfectly fine on both iPhone X and 8 Plus running the latest iOS 11.1.2. The working iXpand drive came with firmware version 2.60.115.88, while the other two that didn't work came with version 2.60.103.88.


This is not a problem with the FW version. It is a hardware issue related to the card that is used in the product. Type 3 cards are affected by the issue and the devices that use these cards will need to be replaced. Please contact SanDisk Support for a warranty replacement. 

Newbie
Posts: 2
Registered: ‎11-30-2017

Re: Ios 11 problems

Fix available for iOS 11.1.2  (worked for me and an iPhone X):

 

 

To All... I was having the same problem using a 256GB iXpand USB 3.0 Drive.  I bought it a week ago.  It worked with my Ipad Pro but did not work with my Iphone X (both using iOS 11.1.2).  The ipad pro could transfer files from both the drive and the ipad.  My Iphone X would recognize the drive and would read files from the drive but I'd get the same error everyone else was getting when I tried to transfer files from the phone to the drive.  I  had the following setup:  App version 4.4.6.   iXpand Drive SDK v107_223.  Drive Firmware ver 2.60.103.88.  File System exFat.  The card type is 3.

 

Sandisk pushed an update to the App on Tuesday on the Apple App Store.  After the update, I now have App version 4.5.  iXpand Drive SDK v107_223.  Drive firmware version 2.60.132.80.  File system exFat.  Card Type 3.    After the update the drive works fine with my iPhone X (was able to transfer files from the iPhone X to the card and  I can use it directly with the camera), Ipad Pro, and my PC.

 

Note, it still is card type 3.  I do believe it is a firmware problem since it now works for me.  Give the update a try before you send back your drives via RMA.

 

- C
  

Newbie
Posts: 6
Registered: ‎11-22-2017

Re: Ios 11 problems


slotmonsta wrote:

This is not a problem with the FW version. It is a hardware issue related to the card that is used in the product. Type 3 cards are affected by the issue and the devices that use these cards will need to be replaced. Please contact SanDisk Support for a warranty replacement. 


By any chance you know the difference between type 2 and 3 cards? Is type 3 supposed to be faster? If Sandisk has fixed it through software and firmware like creese mentinoned, then I'd love to get the type 3 card version instead for better performance. Smiley Very Happy

 

For the record, the iXpand Updater provided by Sandisk isn't showing any new firmware version even though it seems like creese has a newer version 2.60.132.80. Smiley Sad

Highlighted
Newbie
Posts: 6
Registered: ‎11-22-2017

Re: Ios 11 problems


creese wrote:

Fix available for iOS 11.1.2  (worked for me and an iPhone X):

 

 

To All... I was having the same problem using a 256GB iXpand USB 3.0 Drive.  I bought it a week ago.  It worked with my Ipad Pro but did not work with my Iphone X (both using iOS 11.1.2).  The ipad pro could transfer files from both the drive and the ipad.  My Iphone X would recognize the drive and would read files from the drive but I'd get the same error everyone else was getting when I tried to transfer files from the phone to the drive.  I  had the following setup:  App version 4.4.6.   iXpand Drive SDK v107_223.  Drive Firmware ver 2.60.103.88.  File System exFat.  The card type is 3.

 

Sandisk pushed an update to the App on Tuesday on the Apple App Store.  After the update, I now have App version 4.5.  iXpand Drive SDK v107_223.  Drive firmware version 2.60.132.80.  File system exFat.  Card Type 3.    After the update the drive works fine with my iPhone X (was able to transfer files from the iPhone X to the card and  I can use it directly with the camera), Ipad Pro, and my PC.

 

Note, it still is card type 3.  I do believe it is a firmware problem since it now works for me.  Give the update a try before you send back your drives via RMA.

 

- C
  


That's great to know. I'm still trying to find out the difference between type 2 and 3 cards, but for some reason I still couldn't find any information on type 3 card. Smiley LOL