10-04-2017 07:58 AM
if you have it working I would not do a factory reset of the iOS device. It seems that has not been addressed yet. Good to hear that restore to iOS 11.0.2 via iTunes gets it working again.
10-13-2017 02:21 PM
I had similar experience. To fix it (at least for me in this instance), I had to plug in the iXpand USB drive, and then reboot my iPad (Off and On). Only then would it recognize the Ixpand USB drive had been plugged in... and all worked as expected.
10-18-2017 08:31 AM
if you do upgrade it will take about 30 seconds to recognize the ixpand. from the reports of beta tests with iOS 11.1 the 30 second detections issue seems to be fixed.
also do not reset the phone after updating to iOS 11. if the phone is reset no storage devices will be detected.
10-24-2017 07:40 AM
FOr me, the same. I have a iPhone6+ upgraded to IOS 11 with erverything reset to the factory setting (erase all contents). Once finished upgrade, I installed the iXpand apps but the"Failed to connect to Iexpand drive. Please remove and reattach." msg was shown. I did everything I could but still could not use the ixpand again. I wish someone could help me out.
10-24-2017 08:11 AM
if you did a factory reset the drive will not be recognized. From what i have read this is happening with all storage devices regardless of manufacturer so it seems to be an iOS 11 issue. I have seen some people say that they did a restore using itunes and it worked after that so you could try that but if it works do not do another factory reset or the issue will come back.
10-24-2017 08:51 PM
Thanks for your advise. I did backup my iPhone and restore everything to the device through iTune, unfortunately, nothing changed and my ixpand still couldnt be detected, I really think that Apple needs to do something about it. Thanks