Error 18 with firmware update

Please provide the following information for us to research on the firmware update error: 

  1. Is the SATA mode in BIOS set to legacy (IDE)/AHCI/RAID?
  2. What is the host – Intel/AMD?
  3. What is the driver? Intel/MSFT? Driver version?
  4. Is this a primary drive or a secondary drive?
  5. Drive model string?