I have the same problem and i think that SecureAccess V3 simply not working on Mac OS X 10.6.8 (Snow Leopard).
I went further and tested SA V3 on Windows XP and is also not working. A few weeks ago they have information on
SanDisk SecureAccess 3.0 support information and download page
that SA V3 is working on Windows XP. Now they remove that information. I think that no one has tested these programs with these systems.
