07-29-2017 08:02 AM
Dear all seniors!
I have a problem.
I have a 30Gb sandisk thumbdrive. Recently started using the sandisk secure access.
Was working well with my windows.
However I plugged it into my GF's macbook to transfer some files recently and somehow from then onwards I cannot access my vault anymore.
Now when I key in the password, it just prompts me :"this vault could not be loaded, it may be located on another computer or the original vault has been manually removed".
I can see the files encrypted still in the thumb.
How do I proceed?