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Newbie
Posts: 1
Registered: ‎09-07-2016

Encrypted Files Missing

I chose "Move to Folder..." and chose the USB Stick option with the SA icon and suddenly they all go poof.

SanDisk Senior User
Posts: 147
Registered: ‎10-25-2013

Re: Encrypted Files Missing

Hello, 

 

maybe they have been moved to another location or on the computer so not everything is lost in that case. 

 

if indeed the encrypted files are missing then there is not way on recovering them even with a recovery software