05-02-2015 07:14 PM
My files are no longer tied to my vault
I always have my folder with the files .dat
How to recover my files?
06-24-2015 11:59 AM
I also have this same issue... surely someone knows how to get the .dat files back to an associated vault... We know the password to decrypt... we just can't get the file back into a vault so secure access can actually decrypt them...
I refuse to believe that we can't find a solutiuon to this problem... the USB stick still acknowledges my 16+ GBs of data... I just can't retrieve it via a "vault"...
There is simply no way that sandisk and encrytpstick would come up with a software that randomly stops recognizing the .dat files belonging to a vault when the password was not lost...
07-20-2015 04:35 PM
Same problem...I updated to V2.0 and added folders to the vault no problem. Next time I signed in the folders were gone!! The dat files are there but I can't get the folders to re-appear. How to recover from this problem. Anybody? Hello?
07-21-2015 01:17 PM
Please try the steps mentioned below and let us know if it works: