10-18-2014 09:19 AM
I have bought 32gb sandisk cruzer usb flash drive for family pictures backup.i saw sandisk secure acess ver 2.0 in my usb flash drive.i thought to use it.and i created my back up with that .whenn i want to take my pictures back i have entered password and i hve no knowledge waht to do some how i have taken some of my pictures but some of my pictures i am not able to restore.now whenvere i am entering password it shows folloeing error............
A problem occured during the execution of this application
please click ok to send report or cancle to quit
function: show Addfilesscreen condition ENCfileSytem::getinstance()->getitemat()
please help me to recover my file
my vault is still there.
i have createdd backup on my pc of vault
but they are in emncrypted form..
do need full
10-18-2014 11:37 AM
- If still bad, then go back to your PC.
[ i have createdd backup on my PC of vault... ]
Well, then you can recover:
1- Delete "SanDiskSecureAccessV2_win" old.
Take a look at:
Regards, Alfred. (Google translated)
10-21-2014 09:52 PM
its not working in other pc also
just i want to ask u that can i format UFD and downlaod again seure acess 2.0 and copy my vault to UFD
is it okor is it work?
10-22-2014 10:59 AM
Yes, it works, with the same password, and [ SanDiskSecureAccess Vault ] with this exact name.
01-25-2015 04:04 PM
I was given a SanDIsk cruiser drive by a relative, and they told me the files were lost. When I logged into the SecureAccess Vault, it gave some sort of error message like "Unable to access vault". All of his files were encrypted .DAT files that could not be accessed. The SanDisk Vault application showed an empty vault.
About ready to give up, I started poking around and found this file:
SanDisk Secure Access Vault\System Files\USB Flash Drive-A20046839E03E771.idx
It was ZERO BYTES long, which looked suspicious to me.
I also saw this file:
SanDisk Secure Access Vault\System Files\USB Flash Drive-A20046839E03E771.idx.bak
Which appeared to be a backup of the original Index file.
So I did the following:
Hopefully this can help someone else with a similar problem.
01-25-2015 09:27 PM
actully i have recovered photos by help of mail provided by main compny encryptstick.com but still some photos show error lik:
"the file.........jpg is invalid and cannot be open or decrypted .it is either corrupt , been tempered with or belongsto another license.
do you want to delete it from vault"
what should i do?
my many photos are missing..it was photo of my marrige also which was very special day for me.
please do some need full.
12-01-2016 12:52 PM
What exactly did you do? Did you have to copy/paste and rename this on the new USB drive? I have the same problem, leftwith a bunch of .dat files which cannot be decrypted. Could you provide me a step-by-step instruction again?
12-01-2016 04:01 PM
I think the above step-by-step instructions are pretty self-explanatory.
Plus, userposted this almost 2 years ago and has not logged in since that time, so it's unlikely you will get a response from him/her.
12-31-2016 03:04 AM
Thanks. It worked. Got my old drive back and decryted all the files! Apparently each drive is secured by its serial number, which requires to decrypt.