11-04-2013 07:47 AM
SanDisk SecureAccess v2.0 is a fast, simple way to store and protect critical and sensitive files on any SanDisk USB flash drive.
Access to your private vault is protected by a personal password, and your files are automatically encrypted - so even if you share your SanDisk® USB flash drive or it becomes lost or stolen, access to your files are safe.
SecureAccess v2.0 features
- Quicker start-up
- Improved password settings
- Ability to edit your documents stored in vault
- Encrypted Backup and Restore data stored in vault
- Optional File Shredder (deletion) from source after transfer to vault
- Automatic logout time-out setting
Migrate/Upgrade from SecureAccess v1.0 to v2.0 for Windows
Migrate/Upgrade from SecureAccess v1.0 to v2.0 for Mac
Download for PC (7MB)
Download for Mac (14MB)
Quick Start Guide:
- Download Quick Start Guide
English, French, German, Spanish, Italian, Portuguese (Brazilian), Simplified Chinese, Traditional Chinese, and Korean
- Microsoft Windows® 8, Microsoft Windows® 7, Windows Vista®, Windows XP
- Mac OS® X 10.5+
11-06-2013 09:42 PM
I followed the instructions provided by SanDisk for the Mac and lost my data! Do not upgrade until they fix the error which doesn't allow larger files to be copied and transferred. Found that out from a level one tech there is an issue with large files. I copied and dragged my backed up files from my desktop into the locker and the size of the transfer or maybe one of my larger files crashed the transfer and all my files were lost except for the first couple of files that transferred. You will get an error message saying the disk is full when you actually have gigabytes of capacity.
If you do decide to upgrade make multiple copies of your file folders on your desktop or wait to delete version 1 and My Vault until you know the files have been successfully transferred. That way if it crashes Finder on a Mac you still have a backup of the files.
I'm hoping there is way to reinstall v1 and My Vault to recover my files! Please advise. I tried moving them from trash back to the disk but that didn't work.
11-08-2013 02:33 PM - edited 11-08-2013 02:45 PM
If you followed the instructions listed for Mac in this FAQ it instructs you to copy the files to your computer first. If you did this the data should still be on your computer. Where did you restore the data to?
Also there is no file size limit for SecureAccess 2.0. The only limit you could have possibly ran into regarding file size is the FAT32 file system limitation. The FAT32 File system cannot store any single file larger than 4GB however since your drive is in FAT32 anyway there would have been no way to have a single file larger than 4GB on it in the first place. I do not think the 4GB file size limit with FAT32 has anything to do with this.
11-08-2013 11:38 PM
Just now i installed v2.0 sandisk secureaccess. I copied almost all files from v1, but few folders were in big size. When i started copy large data folders, it shows
"Microsoft Visual C++ Runtime library
This application has requested the runtime to terminate it in a unusal way. Please contact the application's support team for more information."
I unplugge and plugged the usb again and checked. But still shows same error. I restarted the pc, but still same. In the last i re downloaded the v2.0 software and ran again. But still it showing same error.
I tried copying small size files also after this, but result is same.
What happened after i tried to copy large folder that v2.0 is not at all reacting
Please advise asap
11-10-2013 04:06 PM
I restored it the the file folder created on the desktop. I verified all the files had been transferred successfully. The issue was when I went to copy them from the desktop folder back to the Locker and the system crashed. I tried to "undo" the copy and paste feature but it was too late since.
11-10-2013 06:27 PM
What is the problem with v2.0.... really fail to understand
I have posted my problem on forum as well as mentioned in "ask question" in support section. But there is no reply from support team.
11-11-2013 09:26 AM
Can you try copying the data from SecureAccess 1.0 to the computer then add the files to the secureaccess 2.0 vault? let us know if you get the same error.
11-11-2013 09:55 AM
copying the data to the computer is a backup.
again try copying the data to the computer and import it in SecureAccess 2.0 from there. if you use the add files option it will ask you if you want to permenently delte the sorce files from your computer. say no and let it import the files.