SSD disk known bug SAN Disk SDLKAC6M

Customer experienced a storage device down, which was caused by a known bug for firmware of SSD on the storage.

Known bug summary: Storage device goes to Down if the device is running more than 700 days without interruption. manufacturer: Micron Technology, Inc.

Cause :Due to a firmware bug for SSD named “P400m”

What customer requests:

Then, customer would like us to look into and make sure if Actifio products have the same/similar/possible bug with the above case or not. Note: We assume that the

SSD is model - “SAN Disk SDLKAC6M” with 800G in this customer’s machine.

Just in case, kindy cross check it and proceed investigation.

this is an enterprise ssd. see link below for the enterprise forums

http://forums.sandisk.com/t5/SanDisk-Enterprise-Forums/ct-p/enterprise