04-08-2016 03:13 AM
I fixed my installation by deleting this registry key along with the program folder (Win10 Pro 64bit):
Seems something in there is not liked by the new version.
04-08-2016 03:25 AM
Ok, Thank you for publishing 141 again.
Installed 141, uninstalled it, and then 142 installs normally.
Windows 10 Pro 64 in Spanish
04-10-2016 03:34 PM
I kindly confirm the BS workaround! ^__^ You need to re-install the previous version, then uninstall it from the Windows programs list. I restarted my computer just to be 100 % sure then proprely installed the newest version. Somehow the installator cannot handle the task or proprely removing the software. so the uninstall is incomplete and unless you do this workaround, you will never be able to do so. Sandisk, please fix this though, because the average joe will never reach this forum.
04-10-2016 07:02 PM
Uninstall from the control panel of 1.4.1 doesn't uninstall 1.4.1, it seems to trigger installation of 1.4.2. No joy here. Reverting to 1.4.1 until Sandisk figures it out.
04-10-2016 07:25 PM
SUCCESS. Deleting the sandisk folder under Programs(X86) combined with deleting the registry key let me install 1.4.2 without having to reinstall 1.4.1. Hopefully this helps sandisk sort out the installation issue, they don't want the general user population editting the registry to make their software work!
04-13-2016 11:53 PM
First, this shouldn't have been rolled out in the first place. Second, I shouldn't have to read through seven pages of forums to find possible fixes.
That said, thank you georgealon for providing a sanctioned download for v1.4.1, since most normal users will need it to fix this problem. (shouldn't be buried on page 6)
After encountering this error and reading all these pages, I ran the v1.4.1 installer. I closed the dashboard and uninstalled using the 'Programs and Features' uninstall. This didn't work for me and I never found an .msi file. I re-ran the v1.4.1 installer and it was automatically in Uninstall mode. I completed that and checked the C:\Program Files (x86)\SanDisk\SSD Dashboard folder. The only thing left was a folder named "smart". I was then able to successfully install the v1.4.2 dashboard.
(v1.4.1) SanDiskSSDDashboardSetup.exe md5: 860149c66ee850faaa4edd96f2cf53d3
(v1.4.2) SanDiskSSDDashboardSetup.exe md5: e4adaa96bfa36165007fa4d1dc0f27d1
Until support assembles an installer capable of properly uninstalling v1.4.1 and fixing this mess, this forum needs to sticky the workaround (mine or someone else's) or say you're working on the problem.
tl;dr If you get this error, download the old version 1.4.1 dashboard installer.[link] Run it, then close the dashboard. Right click the dashboard icon in the lower right systray and exit. Run the v1.4.1 installer again. It will say "Uninstall". Then run the new v1.4.2 installer.[link] Done.