I have now tried every possible way I have read to uninstall and reinstall to make it work. For me, none have been successful. I have erased all downloads, removed everything from the sandisk folder (with or without the msi file), cleared all caches, etc. I would suggest that SanDisk reach out to one of us that is having no luck and walk us over the phone to see if they can get it to work. Then that process can be posted here. SanDisk has our emails on file.
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