04-07-2016 12:51 AM
solved (Windows 10 x64)!
the main problem is that you can not really install and deinstall 1.4.1 because the setup file under C:\Program Files (x86)\SanDisk\SSD Dashboard will be automatically replaced with 1.4.2.
- install 1.4.1
- go to C:\Program Files (x86)\SanDisk\SSD Dashboard and replace "SanDiskSSDDashboardSetup.exe" with SanDiskSSDDashboardSetup.exe 1.4.1 setup file.
- run deinstall
- install 1.4.2
04-07-2016 12:56 AM
Ok, I finally get it. I downloaded the 1.4.1 and after installing 1.4.1 over 1.4.1 the installer ask me to deinstall 1.4.1. Complicate? Yes :-)
After the deinstallation process v1.4.2 was able to in istall.
The next time it would be nice if Sandisk makes a better job!
04-07-2016 02:14 AM
I've tried everything. It did not work for me. Even installing version 1.4.1 now gives me the same error message. I've tried removing every reference to Sandisk folders and files and the only remaining file with I can't remove is the Sandisk SSD Dashboard Service version 1.0.1. I've never encountered a software that is so difficult to install.
04-07-2016 09:38 AM
Version 1.4.2 had a wrong digital signature included and we did correct the issue. The new 1.4.2 was replaced on our cloud server. You will need to download the new 1.4.2 from SanDisk Support page. To make sure you receive the new file, you'll need to reset your cache, or remove all occurance of the previous file on your system. Please try again. Many people got through successfuly ...
04-07-2016 11:12 AM
I have just downloaded (withour cache, etc), restarted the PC before installing, with exactly the same result (can't install). I have Windows 10 Pro 64.
Why don't you publish old versions to allow trying the method described above? Regards.
04-07-2016 02:01 PM
I have now tried every possible way I have read to uninstall and reinstall to make it work. For me, none have been successful. I have erased all downloads, removed everything from the sandisk folder (with or without the msi file), cleared all caches, etc. I would suggest that SanDisk reach out to one of us that is having no luck and walk us over the phone to see if they can get it to work. Then that process can be posted here. SanDisk has our emails on file.