Reply
Newbie
Posts: 9
Registered: ‎04-05-2016

Re: "Installation Failed, Please Try Again Later" on 1.4.2 install

[ Edited ]

you can find v1.4.1 here:

 

Link removed

 

This link is from an unverified file sharing site. If this issue cannot be solved quickly SanDisk support will post a link to the previous version. 

 

Forums Admin

slotmonsta

VIP
Posts: 148
Registered: ‎01-24-2008

Re: "Installation Failed, Please Try Again Later" on 1.4.2 install

Please download and install version 1.4.2  (updated) again. Let me know if the installation is working now.

Thanks

Newbie
Posts: 2
Registered: ‎04-05-2016

Re: "Installation Failed, Please Try Again Later" on 1.4.2 install

Still not properly installing.

 

Regards, Hugo

Newbie
Posts: 4
Registered: ‎04-05-2016

Re: "Installation Failed, Please Try Again Later" on 1.4.2 install

Windows 10 Pro 64 in Spanish fails instalation too.

 

Is there any remains of the prior version we have to manually delete because of this failure? Is there ane register entries in the system? How to make a clean install (when a correct version is published of course)?

 

Regards.

Newbie
Posts: 5
Registered: ‎01-18-2016

Re: SanDisk Dashboard 1.4.2 defective. " installation fail"

Sandisk should have never realeased the new Dashboard version 1.4.2 until it was tested, 5 day and as many attempts to download all has failed,  and on each dailed installation the original 1.4.1 dashboard is deleted, and equires to be reinstalled. SanDisk should able to able to provide a product that is not defective.

 

 

Newbie
Posts: 18
Registered: ‎02-26-2012

Re: "Installation Failed, Please Try Again Later" on 1.4.2 install

[ Edited ]

I got Ver.1.4.1 at major geeks.

Newbie
Posts: 5
Registered: ‎04-04-2016

Re: SanDisk Dashboard 1.4.2 defective. " installation fail"

1.4.1 install ok with these files and folders 

1.4.1.PNG

 

Then do the update to 1.4.2

 

update.PNG

 

leaves these files and folders

1.4.2.PNG

 

After failed install the installDBServices file contains:

=== Verbose logging started: 05/04/2016 21:07:25 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\SysWOW64\msiexec.exe ===
MSI (c) (14:60) [21:07:25:130]: Resetting cached policy values
MSI (c) (14:60) [21:07:25:130]: Machine policy value 'Debug' is 0
MSI (c) (14:60) [21:07:25:130]: ******* RunEngine:
******* Product: C:\Program Files (x86)\SanDisk\SSD Dashboard\SanDiskSSDDashboardServiceSetup.msi
******* Action:
******* CommandLine: **********
MSI (c) (14:60) [21:07:25:131]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (14:60) [21:07:25:131]: Grabbed execution mutex.
MSI (c) (14:60) [21:07:25:195]: Cloaking enabled.
MSI (c) (14:60) [21:07:25:195]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (14:60) [21:07:25:199]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (1C:64) [21:07:25:215]: Running installation inside multi-package transaction C:\Program Files (x86)\SanDisk\SSD Dashboard\SanDiskSSDDashboardServiceSetup.msi
MSI (s) (1C:64) [21:07:25:215]: Grabbed execution mutex.
MSI (s) (1C:C0) [21:07:25:220]: Resetting cached policy values
MSI (s) (1C:C0) [21:07:25:220]: Machine policy value 'Debug' is 0
MSI (s) (1C:C0) [21:07:25:220]: ******* RunEngine:
******* Product: C:\Program Files (x86)\SanDisk\SSD Dashboard\SanDiskSSDDashboardServiceSetup.msi
******* Action:
******* CommandLine: **********
MSI (s) (1C:C0) [21:07:25:221]: Note: 1: 2203 2: C:\Program Files (x86)\SanDisk\SSD Dashboard\SanDiskSSDDashboardServiceSetup.msi 3: -2147287038
MSI (s) (1C:C0) [21:07:25:221]: MainEngineThread is returning 2
MSI (s) (1C:64) [21:07:25:223]: User policy value 'DisableRollback' is 0
MSI (s) (1C:64) [21:07:25:223]: Machine policy value 'DisableRollback' is 0
MSI (s) (1C:64) [21:07:25:223]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (1C:64) [21:07:25:223]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (1C:64) [21:07:25:224]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (1C:64) [21:07:25:224]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:60) [21:07:25:226]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (14:60) [21:07:25:227]: MainEngineThread is returning 2
=== Verbose logging stopped: 05/04/2016 21:07:25 ===

 

 

 

 

Highlighted
VIP
Posts: 148
Registered: ‎01-24-2008

Re: SanDisk Dashboard 1.4.2 defective. " installation fail"

Please uninstall your current version and make sure the SanDisk folder under "Program Files" or "Program Files (x86)" is clean.

When installing version 1.4.2, make sure the file "SanDiskSSDDashboardServiceSetup.msi" is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks  

Newbie
Posts: 9
Registered: ‎04-05-2016

Re: SanDisk Dashboard 1.4.2 defective. " installation fail"

I don't know why my link to v1.4.1 was removed. It wasn't a "File sharing" site, it's the site of a german PC magazine.

 

 

Newbie
Posts: 2
Registered: ‎04-05-2016

Re: SanDisk Dashboard 1.4.2 defective. " installation fail"

With the instructions of @georgealon and a new download, it finaly installs ok now.

 

Regards, Hugo