04-05-2016 05:55 AM - last edited on 04-05-2016 09:33 AM by slotmonsta
you can find v1.4.1 here:
This link is from an unverified file sharing site. If this issue cannot be solved quickly SanDisk support will post a link to the previous version.
04-05-2016 12:41 PM
Windows 10 Pro 64 in Spanish fails instalation too.
Is there any remains of the prior version we have to manually delete because of this failure? Is there ane register entries in the system? How to make a clean install (when a correct version is published of course)?
04-05-2016 01:05 PM
Sandisk should have never realeased the new Dashboard version 1.4.2 until it was tested, 5 day and as many attempts to download all has failed, and on each dailed installation the original 1.4.1 dashboard is deleted, and equires to be reinstalled. SanDisk should able to able to provide a product that is not defective.
04-05-2016 01:13 PM
1.4.1 install ok with these files and folders
Then do the update to 1.4.2
leaves these files and folders
After failed install the installDBServices file contains:
=== Verbose logging started: 05/04/2016 21:07:25 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\SysWOW64\msiexec.exe ===
04-05-2016 01:53 PM
Please uninstall your current version and make sure the SanDisk folder under "Program Files" or "Program Files (x86)" is clean.
When installing version 1.4.2, make sure the file "SanDiskSSDDashboardServiceSetup.msi" is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks