Please uninstall your current version and make sure the SanDisk folder under “Program Files” or “Program Files (x86)” is clean.
When installing version 1.4.2, make sure the file “SanDiskSSDDashboardServiceSetup.msi” is present in the SSD Dashboard folder and that looking at the properties, the digital signature is from SanDisk and valid. Somehow that disgital signature was incorrect with the previous installer. Please report any issues regarding this, for example if you see an invalid digital signature. Thanks
@ @georgealon : your installation tips don’t work, first because the installer file isn’t a msi file, but it’s an exe file. Then, even if the SanDisk folder under “Program Files” or “Program Files (x86)” is clean, the installation failed. I don’t know what exactly what it occurs, and why the installation failed each time.
The only way that worked for me is the method of @paulyates :
Digital signature for my SanDisk SSD Dashboard Service Setup property shows Microsoft corporations. Is this why I can not update my pc to current 1.4.2?
I’m sorry that I didn’t explain myself well. I ment say that a file of SanDiskSSDDashboardServiceSetup.msi property of digital signature is Microsoft. NOT SanDisk. Now what do I do?
The digital signature should be from SanDisk not Microsoft and that’s why it fails to tinstall.
We found this issue and replaced the SanDiskSSDDashboardSetup.exe file on our cloud server. The new file is now with SanDisk disgital signature. Unfortunatly, sometimes Windows caches downloaded files and even after downloading the new updated file, it will launch the old one. Try to reset your cache and download the file from SanDisk support site again.
Currently running 2 x 240gb Ultra II’s in a RAID 0. I’m trying to install the SSD Dashboard on Windows 10, but it keeps giving me an error:
“The Installation failed. Please try again later.”
Any tips on how to resolve this? I am currently using an administrator account. Below is the ending of the installdbservice.log if it anybody can decipher it:
MSI (s) (8C:DC) [11:40:59:008]: Windows Installer installed the product. Product Name: SanDisk SSD Dashboard Service. Product Version: 1.0.0. Product Language: 1033. Manufacturer: SanDisk Corporation. Installation success or error status: 1603.
MSI (s) (8C:DC) [11:40:59:012]: Deferring clean up of packages/files, if any exist
MSI (s) (8C:DC) [11:40:59:012]: MainEngineThread is returning 1603
MSI (s) (8C:3C) [11:40:59:014]: RESTART MANAGER: Session closed.
MSI (s) (8C:3C) [11:40:59:014]: No System Restore sequence number for this installation.
=== Logging stopped: 10/25/2015 11:40:59 ===
MSI (s) (8C:3C) [11:40:59:024]: User policy value ‘DisableRollback’ is 0
MSI (s) (8C:3C) [11:40:59:024]: Machine policy value ‘DisableRollback’ is 0
MSI (s) (8C:3C) [11:40:59:024]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (8C:3C) [11:40:59:024]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:3C) [11:40:59:024]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (8C:3C) [11:40:59:024]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (8C:3C) [11:40:59:024]: Destroying RemoteAPI object.
MSI (s) (8C:74) [11:40:59:025]: Custom Action Manager thread ending.
MSI (c) (D8:CC) [11:40:59:026]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:CC) [11:40:59:026]: MainEngineThread is returning 1603
=== Verbose logging stopped: 10/25/2015 11:40:59 ===
Hey, I have also faced the same issue with Windows 64 bit. Well, the most common error usually user face while installing Windows 10 is the error code 0xa0000400.This is a common error that you can come across while installing Windows 10. But, do not worry because this error can be easily fixed using some manual ways like:
FIX 1 – Run the Troubleshooter
FIX 2 – Close all the Active Apps
FIX 3 – Turn off the Internet connection When the Update Download is Finished
With these ways, you can fix this error while installing Window 10 very easily. For complete details, you can also follow:
Try these steps to fix windows 10 installtion error:
Step 1: First you have to create a Restore Point on your Windows PC
Start button -> in the search box type Restore Point -> Click on the Create Restore point option from the list and wait until Windows creates a restore point.
Step 3: Disable Wireless option from BIOS
To do this first close all the program and shutdown your PC.
After shutting down your PC restart it by pressing the power button and start pressing F2 to bring the BISO Settings. After entering in the BIOS Settings apply the below given changes.
Go to Advanced Tab with the help of right Arrow key.
Use the Advanced Tab and go to the Wireless option with Down Arrow Key.
After it press Enter to open Wireless option.
Here you will get two options, Internal Bluetooth, and Internal WLAN. You need to disable both the options by pressing enter key on them and then choosing Disabled.
Exit from the BIOS Settings after saving all the modifications (Press F10 to save the changes).
Step 4: Remove Additional RAM
Step 5: Reboot your PC and Run the Setup
After executing all the above given steps now you need to reboot your System. After the restarting PC, go to C:$Windows.~WS\Sources\Windows folder and execute the Setup.exe file. This will start the Windows 10 installation process.
In case, you have the bootable USB Drive or Disk of Windows 10 then you can do a clean install of Windows 10.
likewise if you rae getting windows 10 upadtion error then read this :
Step 1: First you have to create a Restore Point on your Windows PC
Start button -> in the search box type Restore Point -> Click on the Create Restore point option from the list and wait until Windows creates a restore point.
Step 3: Disable Wireless option from BIOS
To do this first close all the program and shutdown your PC.
After shutting down your PC restart it by pressing the power button and start pressing F2 to bring the BISO Settings. After entering in the BIOS Settings apply the below given changes.
Go to Advanced Tab with the help of right Arrow key.
Use the Advanced Tab and go to the Wireless option with Down Arrow Key.
After it press Enter to open Wireless option.
Here you will get two options, Internal Bluetooth, and Internal WLAN. You need to disable both the options by pressing enter key on them and then choosing Disabled.
Exit from the BIOS Settings after saving all the modifications (Press F10 to save the changes).
Step 4: Remove Additional RAM
Step 5: Reboot your PC and Run the Setup
After executing all the above given steps now you need to reboot your System. After the restarting PC, go to C:$Windows.~WS\Sources\Windows folder and execute the Setup.exe file. This will start the Windows 10 installation process.
In case, you have the bootable USB Drive or Disk of Windows 10 then you can do a clean install of Windows 10.
likewise if you are getting windows 10 updation error then read this:
Windows 10 is the latest operating system and many users are facing various errors while installing it, it might happen due to outdated drivers or incompatible hardware the issues are being faced by the users. So check if these are causing the issue, then update the outdated drivers or change the hardware.
Or else scan your PC With theWindows Repair Tool, this will help you to fix the error and repair the corrupt Windows files.
I have gone through similar kind of error while installing windows 8, with code 0xc00000e9.
Following these steps helped me resolve issue.
Shutdown your Windows 8 or Windows 10 device.
After the shutdown process is completed take a look at the USB ports into your device and disconnect all USB cables except the one for your keyboard and the one for the mouse.
Start your device as you normally do.
Check and see if you still get the error code 0xc00000e9.
If the error code does not appear anymore then you will need to plug in one device at a time respecting the same procedure above.
If you notice that after you plugged in the Printer for example you get this error code then you will have to change the USB cable to the printer in this case and also update the driver for the printer to support the Windows 8 or Windows 10 operating system.
Updating drivers manually is very annoying, so we recommend you to download this driver updater tool (100% safe and tested by us) to do it automatically. Thus, you will prevent file loss and even permanent damage to your computer
(OR)
You will have to take into account that the Hard Drive in your device may be damaged. In this case if you have another hard drive than you can try to plug it in and see if that is the error code 0xc00000e9 is appearing because of the old hard drive.
If your hard drive is causing the issue then I suggest taking it to a specialized repair shop and telling them exactly what the issue with your device is and what error code you get when you try to boot into the system.
We also recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as hardware failure, malware and file loss. It will also optimize your PC for maximum performance.