06-13-2018 10:41 AM
I can see that the program has connected to the internet in other ways, are you sure your connection is stable. I am working with a system right now with this drive and 184.108.40.206 and the check for updates works.
I can let you know that there are no firmware updates to this drive at this time.
06-13-2018 06:33 PM
Thanks for the reply, my internet connection is stable.
Good to know it's working properly on your machine.
I installed version 220.127.116.11, and there are no issues with internet connection.
Version 18.104.22.168 was working fine too, but I can't find a link to it.
Will wait for the next revision, hopefully will fix it.
06-14-2018 06:47 AM
Thank you for your response! I switched to a wireless connection and I too saw the issue!
For now if you see this issue and have the ability for a wired connection, this will help to get content updates from SanDisk.
06-14-2018 04:29 PM
Thanks for this, I replicated your findings in version 22.214.171.124. on my machine.
Wirelss: Doesn't connect to internet for firmware or application updates.
Wired: Everything works fine.