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Newbie
Posts: 4
Registered: ‎06-10-2018

Version 2.3.2.0 not connecting to internet

[ Edited ]

Not connecting to internet during firmware update, or application update. Was working fine in version 2.3.1.0,

 

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Newbie
Posts: 4
Registered: ‎06-10-2018

Re: Version 2.3.2.0 not connecting to internet

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VIP
Posts: 17
Registered: ‎07-21-2017

Re: Version 2.3.2.0 not connecting to internet

I can see that the program has connected to the internet in other ways, are you sure your connection is stable. I am working with a system right now with this drive and 2.3.2.0 and the check for updates works. 

 

I can let you know that there are no firmware updates to this drive at this time.

Newbie
Posts: 4
Registered: ‎06-10-2018

Re: Version 2.3.2.0 not connecting to internet

Thanks for the reply, my internet connection is stable.

 

Good to know it's working properly on your machine.

 

I installed version 1.4.4.4, and there are no issues with internet connection.

 

http://wddashboarddownloads.wdc.com/Dashboard/application/1444/SanDiskSSDDashboardSetup.exe

 

Version 2.3.1.0 was working fine too, but I can't find a link to it.

 

Will wait for the next revision, hopefully will fix it.

VIP
Posts: 17
Registered: ‎07-21-2017

Re: Version 2.3.2.0 not connecting to internet

Thank you for your response! I switched to a wireless connection and I too saw the issue!   

 

For now if you see this issue and have the ability for a wired connection, this will help to get content updates from SanDisk. 

 

 

 

Newbie
Posts: 4
Registered: ‎06-10-2018

Re: Version 2.3.2.0 not connecting to internet

Thanks for this, I replicated your findings in version 2.3.2.0. on my machine.

 

Wirelss: Doesn't connect to internet for firmware or application updates.

 

Wired: Everything works fine.

 

 

Newbie
Posts: 1
Registered: ‎06-17-2018

Re: Version 2.3.2.0 not connecting to internet

I have the same problem. Windows 10. WIreless. 2.3.2 does not connect to internet. 2.3.1 connects fine. B R O K E N! Please fix. Thanks!!

Newbie
Posts: 1
Registered: ‎06-19-2018

Re: Version 2.3.2.0 not connecting to internet

[ Edited ]

Same problem here, Windows 7 and wireless connection, Sandisk please fix this.

 

While waiting for fix you can download v2.3.1.0 here:
http://wddashboarddownloads.wdc.com/Dashboard/application/2310/SanDiskSSDDashboardSetup.exe