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Newbie
Posts: 2
Registered: ‎11-22-2017

SanDisk SSD Dashboard corrupted my BIOS..!!

After a recent firmware upgrade on my SSD Ultra in my Samsung Laptop NP300E,

my BIOS is now stuck with the 'Sandisk SSD Dashboard' as the only Boot option.

Image00001.jpgI have tried Resetting Bios to factory defaults and it's still the same.

I have removed the SSD and DVD drive from the laptop and it's still the same.

I installed a mechanical hard drive and it's still the same.

I have swithed between UEFI/BIOS as well as IDE/AHCI options and it's still the same.

I also removed the BIOS battery (CR2032) for over 12 hours and it's still the same.

 

I simply can't get any other boot options in the BIOS and the laptop does not boot.

 

How is this possible???

 

I wish I never attempted to update the firmware if I knew it was gonna corrupt my BIOS like this.

 

P.S. The firmware upgraded sucessfully as I can use my SSD on a different PC, but my laptop is screwed... 

 

 

 

 

 

VIP
Posts: 96
Registered: ‎03-17-2016

Re: SanDisk SSD Dashboard corrupted my BIOS..!!

Hello, 

 

Can you contact our support center so we can securely obtain your contact information ? 

 

You can let our support team know that you have posted this question in our forum and ask them to escalate to L3 and I can contact you directly

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Newbie
Posts: 2
Registered: ‎11-22-2017

Re: SanDisk SSD Dashboard corrupted my BIOS..!!

Done..