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Newbie
Posts: 17
Registered: ‎11-02-2016

MWI and health report issue on SSD Plus

Hello. I noticed Media Wearout Indicator is wrong on SSD Plus. Tried to change on xml files but health stays same

SSD Plus disks have 15nm nand , so wear count spec is 3000  . I have 102 Average Erase Count. Media Wearout Indicator value is 0,03% . But it should be 102/3000*100=3,4%

1.bmp

2.jpg

 Smartctl wearout statistic :

smartctl.jpg

I hope developers can fix this issue

Newbie
Posts: 17
Registered: ‎11-02-2016

Re: MWI and health report issue on SSD Plus

How can i report issue to developer ? I checked ssd dashboard but there is no space about feedback...

Seems to be nobody is checking this forum

SanDisk Guru
Posts: 4,186
Registered: ‎07-18-2007

Re: MWI and health report issue on SSD Plus

this may be a FW issue not related to the dashboard itself. Please submit a support ticket to sandisk support so they can look into the issue. 

 

http://kb.sandisk.com/app/ask/

 

 

Newbie
Posts: 17
Registered: ‎11-02-2016

Re: MWI and health report issue on SSD Plus

Both. ssdplus reports MWI in 1% frequency , ssd dashboard recognizes MWI as 0,01%. it can solved with firmware update or app update 

I will try to send a ticket. Thanks.

Administrator
Posts: 537
Registered: ‎07-20-2007

Re: MWI and health report issue on SSD Plus

Hello ugurkrl,

 

Welcome to the SanDisk Community. As drlucky suggested can you please open a ticket with SanDisk support? Also when you open the ticket please include the full Dashboard report. 

 

Regards,

Forum Admin

slotmonsta

Newbie
Posts: 17
Registered: ‎11-02-2016

Re: MWI and health report issue on SSD Plus

[ Edited ]

SMART Report is wrong in report too... MWI is %0 in report csv file , i will send it anyway.

asdf.bmp

Edit : i sent ticket. Waiting for results & update

 

Administrator
Posts: 537
Registered: ‎07-20-2007

Re: MWI and health report issue on SSD Plus

Can you post the full smartctl output?

 

thanks 

Newbie
Posts: 17
Registered: ‎11-02-2016

Re: MWI and health report issue on SSD Plus

Administrator
Posts: 537
Registered: ‎07-20-2007

Re: MWI and health report issue on SSD Plus

Thanks, there is also a number on the SSD label that starts with 54-99-XXXXX-XXXX, can you also provide that number? 

 

 

Newbie
Posts: 17
Registered: ‎11-02-2016

Re: MWI and health report issue on SSD Plus

Sorry it took some time to take apart pc.

Number is 54-99-25841-120G

Model : SDSSDA-120G

WWN : 5001B44F17A8295C