04-29-2018 02:21 AM - edited 04-29-2018 02:22 AM
after updating from version 220.127.116.11 to 18.104.22.168 Dashboard aborts its start with the Message that no supported Device was found.
Modellzeichenkette: SanDisk SDSSDA240G
05-01-2018 12:50 PM
Could the Firmware making the difference, my Firmware is Z32070RL your is Z22000RL.
And my SSD is my Boot Drive as Drive 0, yours an Data Drive on Drive 2...
My Board is an ASUS A88X-Pro with AMD A10 7860K an 16 GB Cosair DDR3...
07-06-2018 02:52 PM
I saw that the new 22.214.171.124 did not fix your issue and more information was provided. It seems that you are running with the ports set to IDE in the BIOS, is this correct? Is there a reason that you have this set up this way? What port on the motherboard is your boot device plugged into and how is it set in the motherboard, (IDE, AHCI, or RAID)? The first 4 can be set up differently than the last 4. Have you tried switching to the latest Windows drivers for this controller?
I switch the driver in one of my systems to AMD (latest version), it is not the boot device, but the motherboard is the same and and I using a IDE controller. I had the same results when it was in AHCI mode and under the AMD SATA Controller.
07-07-2018 05:43 PM - edited 07-07-2018 05:54 PM
The Ports are set to AHCI in the Bios.
OnChip SATA Type = AHCI
SATA Port 5,6, ESATA 7,8, = AHCI
SATA ESP on Port 1 = Disabeld
SATA ESP on Port 2 = Disabeld
SATA ESP on Port 3 = Disabeld
SATA ESP on Port 4 = Disabeld
SATA ESP on Port 5 = Enabled
SATA ESP on Port 6 = Enabled
The SSD is on Port 1 and my Bootdevice.
If I see the picture correctly, then your SSD runs in IDE mode on the AMD PCI IDE Controller Port 0 and not the AMD SATA Controller.
I only see the AMD PCI IDE Controler when I set Ports to IDE.
07-07-2018 06:52 PM
I suspect that that Port 5,6, ESATA 7,8 are set to IDE an your SSD is connetetd to SATA port 5 (IDE port 0), Please check and try with these Ports set to AHCI.
07-09-2018 07:26 AM
I had done the AHCI mode first and did not see the issue, so I switched to IDE so that it would report with the ATA Device in the model string, to see if that would be the issue. I am also at the latest version of the driver.
Thank you for the information!
07-11-2018 06:19 AM
Ok, I found the problem.
When updating the driver, the version 126.96.36.1992 from 29.03.2015 was always installed (which came with the chipset drivers) instead of the version 188.8.131.526 from 19.03.2015 (which I found after some search on the ASUS page) because the date was newer.
Now everything works with version 184.108.40.206.
With the driver version 220.127.116.112 the recognition bar runs up to approx. 10%, then the main window appears without the drives were found.
I think the problem is somewhere in the detection routine.
07-12-2018 10:43 AM
Thank you for the information. I searched on the ASUS website and the driver 18.104.22.1686 is the only WQHL certified driver for Windows10. AMD drivers are very hardware specific and it is best to use the one listed from the motherboard manufacturer site, as they are the ones they tested and had certified.