07-24-2017 09:09 AM
code 27 means the test timed out, it may be caused by multiple reasons: host side, drive side, even connection, if you have concern about the SSD health, please feel free to contact our support and provide full dashboard report
07-24-2017 01:26 PM - edited 07-24-2017 01:33 PM
I put here the SSD_Dashboard_Report.csv generate with SansDisk SDD Dashboard - 188.8.131.52:
In orange it's it appear with "!" in the long S.M.A.R.T long test
08-02-2017 10:37 PM - edited 08-02-2017 10:45 PM
got the same error code 27 with
SanDisk SSD Dashboard 184.108.40.206,
S.M.A.R.T Diagnostic Extended Test,
boot drive SanDisk SSD Plus Solid State Drive, SDSSDA240G, Firmware Z22000RL
Windows 10 Home 64bit (Version 1703, Build 15063.483)
PC HP h9-1250eg
The test never completed on any try.
My workaround: Restart Windows 10 in "safe mode with network" and let run the extended test, dashboard started as Administrator. This is always successful with my machine and the longish test ends without an error ocde.