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Newbie
Posts: 1
Registered: ‎04-19-2012

My SSD Hard Disk freezes intermittently.

Hi,

 

A week ago I purchased a new Sandisk 120GB Extrime SSD and I installed in my laptop (lenovo x61 tablet).

And I installed Windows 7 on it. It was really faster than previous HDD but it strated freezing intermittently.

 

In order to prevent I tried :

1. AHCI set in CMOS setup

2. disabled superfatch

3. disabled disk defragment 

 

but still freezes intermittently.

 

Is there any other things that i can try to prevent freezing?

SanDisk Guru
Posts: 4,118
Registered: ‎07-18-2007

Re: My SSD Hard Disk freezes intermittently.

Do you get any error or blue screen?
Newbie
Posts: 8
Registered: ‎04-22-2012

Re: My SSD Hard Disk freezes intermittently.

Hi,

 

i too have the same problem. Just got the SanDisk Extreme 120gb disk.

Hardware in my pc is

 

Asus Striker II Extreme, Nvidia NForce 680i SLI,

Kingston 1066mhz DDR3 4gb

Q9450 Core2Quad

Windows 7 Professional

 

If i boot to my 'old' 7200rpm maxtor I have no problems at all. But especially when writing files to my NAS or using Grabit for news, it just stalls/freezes. One by one applications start to become unresponsive, in the end even the mouse stops working. After about 20 seconds the entire system acts like nothing happened.

 

I installd a fresh, official and original MSDN windows 7 professional that i got from the university. Also installed ALL drivers, and ALL updates. Windows is activated and genuine.

 

have you find a solution yet?

Newbie
Posts: 3
Registered: ‎04-29-2012

Re: My SSD Hard Disk freezes intermittently.

[ Edited ]

Hi Kongji, 

Lenovo x61 bios is limited to SATA 1.5gbps although the chipset supports SATA 3.0gbps

You might want to flash to the hacked bios which enables SATA 3.0gbps

http://forum.notebookreview.com/6501443-post75.html

 

I used the hacked bios to enable SATA 3.0gbps with T61 & Kingston V+100, and it works pretty well.

 

If this bios helps, my guess is that maybe the Sandisk Extreme doesn't work well on SATA 1.5gbps on older hardware?

Newbie
Posts: 3
Registered: ‎05-02-2012

Re: My SSD Hard Disk freezes intermittently.

[ Edited ]

I too also have the same symptoms you described, the odd thing was that the system was working well for a few weeks with no issue. With no hardware change & minor software changes (program installations), the system started hanging randomly and the computer is no longer usable.

 

To be more descriptive:

 

  • The system is completely unresponsive during these intermittent hangs.
  • The hangs seem to occur when a disk read/write operation occurs; I'm not quite sure if switching between windows, opening the start menu, & other minor things GUI interactions actually call on the hard drive, but they also intiate a hang that would last several minutes long.
  • The computer does return to a normal working state as long as you don't initiate any other actions when it becomes frozen.
  • Boot Up & Shut Down are affected greatly, 15-30 min. to do either. Sometimes Boot Up fails completely.

Troubleshooting Steps to Narrow it down to SSD

 

  • Checked and reseated Video Card(s) (SLI); booted up system with both, and one or the other; no resolution.
  • Clean re-install of Windows 7 x64 Ultimate; no resolution, symptoms present immediately upon finish of installation
  • Clean install of Windows 7 x64 Ultimate on 60Gb OCZ Vertex 2 drive; no resolution.
  • Removal of other HDDs (1.5 Tb Seagate; 60Gb OCZ Vertex 2) and clean installation of Windows 7 x64 Ultimate; no resolution
  • Moved Sandisk Extreme SSD 120Gb to other SATA ports; no resolution.

Determining Sandisk Extreme SSD was cause:

 

  • Clean re-install of Windows 7 x64 Ultimate on 60Gb OCZ Vertex 2 without Sandisk Extreme SSD installed; resolved isses: no more hangs, smooth performance.
  • Re-introduced Sandisk Extreme SSD to system; immediately hangs started occurring. Sandisk was clean with no partitions. Able to resolve issues again by removing from system. Was able to again reproduce hanging by re-introducing to system.

I just noticed new firmware update, will update to see if it resolves this issue... any response from Sandisk would be greatly appreciated.

 

System Specs: i7 975; GTX 590 & 295; Sandisk SSD Extreme 120Gb; OCZ Vertex 2 60Gb; Seagate 1.5Tb; PC Power & Cooling 1200 Watt PSU; 6Gb Corsair DDR3; SoundBlaster X-Fi Titanium HD.

 

SanDisk Guru
Posts: 4,118
Registered: ‎07-18-2007

Re: My SSD Hard Disk freezes intermittently.

[ Edited ]

If the issue occurs anytime the drive is connected the issue may be a related to the SSD and the SATA chipset on your motherboard. Can you let us know what type of motherboard is in your PC?

 

this could be a bad drive as well. did it ever work or has this been hapening since you purchased the drive? if you have a USB harddrive enclosure can you attach the SSD using the USB enclosure? when connected as an external drive do you see similar issues?

 

 

Newbie
Posts: 3
Registered: ‎05-02-2012

Re: My SSD Hard Disk freezes intermittently.

Thanks for the reply,

 

The system was actually working well for a few weeks prior to these issues. As for my motherboard, I have an MSI Eclipse Plus with an X58 chipset and the SATA chipset is the Intel ICH10R and JMicron 362; all the HDDs are on the Intel ICH10R.

 

Ahh - I do have a USB HDD Enclosure that I could test out - didn't think of that. Will try that and report back...

SanDisk Guru
Posts: 4,118
Registered: ‎07-18-2007

Re: My SSD Hard Disk freezes intermittently.

[ Edited ]

one more thing you may want to try. There are some systems that may have compatibility issues with HIPM. By default Windows 7 has HIPM enabled. Try setting HIPM to active. Setting to active actually disables HIPM. Here is a quick link on how to. 

 

http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html

Newbie
Posts: 3
Registered: ‎05-10-2012

Re: My SSD Hard Disk freezes intermittently.

That SSD uses the Sandforce SF-2281 controller which has lots of problems with freezing in variety of vendors' SSDs.  Google it and you'll see.  I have the same issue and haven't come across a solution yet.  The new BIOS 3.3.2 did not cure it in my case.

Newbie
Posts: 3
Registered: ‎05-02-2012

Re: My SSD Hard Disk freezes intermittently.

All,

 

Just to report back, the new firmware seems to have resolved the issue. Still uncertain as to what the exact cause was, but the issue is now resolved after the update.