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Newbie
Posts: 1
Registered: ‎04-30-2016

SSD not recognized by my computer

Dear all,

 

I have a Toshiba Qosmio X505-Q830 running on Windows 7 Home Premium and I have purchased a Sandisk Ultra II SSD (480 Gb) to try and clone my HDD into. However, my laptop does not recognize the SSD when I connect it. When I connect the SSD to my computer via a USB cable, I hear the traditional Windows sound informing me something has been connected to my computer via USB. However, it does not show the SSD in the list of devices connected to the computer. I have tried everything to make it work and achieved no positive result.

 

Could you please let me know what I have to do in order to make sure my computer is able to read my SSD so I can start the data migration?

 

Thanks

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SanDisk Professor
Posts: 544
Registered: ‎12-10-2014

Re: SSD not recognized by my computer

Hello, 

 

in that case where the drive is new you need to initialize and partition it within the disk managment

 

here are the steps for that

http://kb.sandisk.com/app/answers/detail/a_id/8170/kw/partition

 

 

Good Luck

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