Firmware update X21200RL released for SanDisk Extreme Pro SSD

Hi SanDisk,

I also encounter many problems with FW updater.

I’ve just purchased an SSD and before cloning my HDD on it I noticed a new FW available on dashboard utility. So I tried to apply it on my new SDD.

As the software has indicated I clicked on stop Windows now. But strangely, Windows didn’t stopped but actually restarted… oO

After what problems start to begin. Now, my SSD is in a “Secure Frozen state”. When I retry to update FW, I get a blue screen of Windows which dump memory… I spent my whole weekend trying to resolve things by any ways but it seems Frozen State won’t let go. Bootable USB pen and ISO on DVD did’nt change this neither (“Update failed”, “The selected device is in a Security Frozen State”).

So my questions are the next :

  1. May I use may SSD normally and wait for update on Dashboard or FW, or should I send it back to Am… ?

  2. Is there a way to permanently get out the Frozen State ? I mean, is my SSD bricked ?

Best regards

Pilak


Chaîne du modèle: SanDisk SDSSDXPS240G
Numéro de série: 150675401230
LBA maximale: 468862128
World Wide Name: 5001B44E2089260E