02-20-2017 05:06 PM
I purchased a 240GB Sandisk Extreme 500 portable SSD last spring.
old faulty ones!
02-22-2017 05:38 AM
you can sumbit an online rma request from the following link https://kb.sandisk.com/app/rmaform
i would say it is likely that there is no way to tell from the package if the stock is from the old stock or the new. That said the issue was resolved quite a long time ago so it is not likely retailers would still have old stock. if you order from a place with hi volume sales like amazon you should be ok.
03-30-2017 04:49 AM
I have just had the same problem, and need to tjeck the data on my disk to confirm that I don't have any data missing (I'm a professionel photographer) So is there any way to access the disk, something similar as when using a dockink station to access a 3,5" or 2,5" disk?
03-30-2017 07:47 AM
you can contact sandisk support and they can tell you how to take the case apart. inside is a 2.5" SATA SSD. You can use a SATA to USB cable to connect the drive to a computer and get your data. After you have the data backed up sandisk will replace the drive.