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Newbie
Posts: 2
Registered: ‎03-18-2017
Accepted Solution

extremely slow transfer of pics from either iPhone or iPad

I have restarted, reinstalled the app and it's still unbelievably slow. It should not take over an hour for 4 of 10 selected pics to be transferred. Is this normal?? Is anyone else experiencing this problem?
SanDisk Guru
Posts: 3,962
Registered: ‎07-18-2007

Re: extremely slow transfer of pics from either iPhone or iPad

do you have icloud photo library turned on? If so the picture has to be downloaded form icloud and then transferred. if you have a slow connection that could be the cause. 

Newbie
Posts: 2
Registered: ‎03-18-2017

Re: extremely slow transfer of pics from either iPhone or iPad

Yes, I figured it out and gave it one more try after turning iCloud. The transfer worked great!
Newbie
Posts: 1
Registered: ‎03-31-2017

Re: extremely slow transfer of pics from either iPhone or iPad

Hi,

I am having the same problem, and I notice a couple of other forum discussions around similar issues. 

My issue (and question) is that when I try to turn off iCloud photos I  have the options: a) to delete all of my photos from my phone and leave them only on iCloud, or b) to download a copy of all of my iCloud stored photos to my phone.

Neither of these options is suitable; I want to keep some photos on my phone, and don't have the space to put the whole iCloud collection there.

 

I have also tried restarting the app, resintalling the app and checking the format is exFAT.

 

All assistance appreciated!

 

Phil

SanDisk Guru
Posts: 3,962
Registered: ‎07-18-2007

Re: extremely slow transfer of pics from either iPhone or iPad

[ Edited ]

that is the only option icloud has unfortunately 

 

photos that are on icloud will show on your phone but only a low resolution thumbnail is actually on the phone. this is what the message is referring to. these thumbnails will either be removed from the phone or you can download the full image when i cloud photo library is turned off. there is no other option.

 

any photo that is stored locally on the phone only will remain on the phone everything else will remain on icloud.