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Newbie
Posts: 2
Registered: ‎05-03-2017

Wireless stick frequently disconnects from iPhone6s

My wireless stick is 64Gb formatted exFAT with firmware 4.1.0 (2050). It works with no problems to my iPad Pro, and iPod Touch 5. When I open the SanDisk Connect Drive app (v 2.2.2) on my iPhone 6S (ios 10.3.1), it shows the initial directory but if I try to access the menu or any other function, a red DRIVE DISCONNECTED bar appears at the top of the screen and I can no longer access any functions on the app. I have tried changing the channel number (no effect), resetting the stick (no effect), resetting the iphone (no effect), changing DHCP to STATIC (no effect).  My guess is that there is some setting on my phone that is interferring with the wifi connection between stick and iphone. Any thoughts?

Newbie
Posts: 2
Registered: ‎05-03-2017

Re: Wireless stick frequently disconnects from iPhone6s

After some experimentation, if I turn off cellular (put in airplane mode) then turn on WiFI and select the Wireless Stick, all the problems go away and all Wireless Stick functions are normal.