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Newbie
Posts: 2
Registered: ‎06-19-2017

Sandisk Connect Wireless Stick 16GB

I have been very pleased with the sandisk Connect Wireless Stick - however I have noticed it takes up 3.06 GB  of space on my iphone 5s - is this normal?

 

I purchased the Sandisk when I discovered I cannot sync my iphone to my Macbook Pro after upgrading my phone to the latest ios software!

 

So not able to download images and video.

 

Currently on 10.6.8

 

I am new to the forum - any help woild be appreciated.

Thanks

 

SanDisk Guru
Posts: 4,191
Registered: ‎07-18-2007

Re: Sandisk Connect Wireless Stick 16GB

if you have downloaded any files other than pictures from the stick to the phone it will be stored inside the connect drive app. additionally there is some other data that is cached to the app that will increase the size of the app. 

 

in settings > about there is an option to clear cache. Try doing that and see how much space it frees up. if that does not help you can delete anything in the my downloads section of the connect drive app. if you are still seeing it take up a large amount of space you can delete the app and redownload it. this should make it the original size. 

Newbie
Posts: 2
Registered: ‎06-19-2017

Re: Sandisk Connect Wireless Stick 16GB

Hi,

Thank you very much for your reply - I  ended up reinstalling the App - it now reads 102MB

 

Cheers

Alucard