Posts: 1
Registered: ‎01-07-2017

Not charging

After the reset initialization (15 sec) and updating the firmware, I'm still don't getting charge my Sandisk. I've changed the USB port, different computers and I don't have the resolution. The ambar light that appeared doesn't show up anymore.
SanDisk Guru
Posts: 4,353
Registered: ‎07-18-2007

Re: Not charging

try a USB AC charger. If that still does not charge it the battery may be defective.