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Newbie
Posts: 1
Registered: ‎01-07-2017

Not charging

After the reset initialization (15 sec) and updating the firmware, I'm still don't getting charge my Sandisk. I've changed the USB port, different computers and I don't have the resolution. The ambar light that appeared doesn't show up anymore.
SanDisk Guru
Posts: 4,195
Registered: ‎07-18-2007

Re: Not charging

try a USB AC charger. If that still does not charge it the battery may be defective.